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Frequently Asked Questions
Q: How do I report a problem, concern or need to the City's Maintenance Department?
The City of Shoreline Customer Response Team is available to receive requests 24 hours a day at (206) 801-2260. After 5:00 p.m., please leave a voice mail and on call staff will be paged.
Q: There appears to be a water leak of some sort in the City right-of-way. Who do I call?
Call the City of Shoreline Customer Response Team at (206) 801-2260. After 5:00 p.m. leave a voicemail message and the CRT Representative who is on-call will call you back within five minutes.
Q: Where can I find out about City recycling events?
The City holds two recycling events each year, typically one in spring and the other in fall. A variety of hard-to-recycle items are collected at these events, such as appliances, scrap metal and batteries. The dates for the recycling events and a complete list of items to be collected are advertised as soon as they become available. For more information, contact the Recycling Information Line at (206) 546-2659.
Q: I'm going to be digging on my property. What do I need to know about underground utility lines and pipes?
To request underground utilities be located/marked, call 1-800-424-5555. This is a free service for citizens.
Q: Where can I dispose of household hazardous waste?
For disposal and recycling of household hazardous waste, call King County at (206) 296-4692, Monday-Friday, 10:00 a.m. to 4:00 p.m., or visit King County Household Hazardous Wastemobile for collection sites and dates.
Q: Who do I contact regarding dog/cat complaints?
Complaints should be directed to King County Animal Control at (206) 296-7387.
Q: What can I do about raccoons or other wild animals?
The City of Shoreline does not provide trapping services. If you would like a list of trappers please call (206) 801-2260. For information regarding other wildlife, please call the Washington State Department of Fish & Wildlife at (425) 775-1311.
Q: Where do I go to pay a parking ticket or change my court date?
You can pay a parking ticket or change your court date at Shoreline Division of King County District Court, which is located at 18050 Meridian Ave. N. in Shoreline. The Court is open from 8:30 a.m. to 4:30 p.m. Monday through Friday. At the District Court you can obtain passports and passport information; file small claims, anti-harassment and domestic violence cases; get a name change; and pay traffic citations. Although you cannot obtain a marriage license at the District Court, (you will have to go to the Superior Court in downtown Seattle) you can have a marriage ceremony performed. For driving directions or more information, contact the court at (206) 296-3679.
Q: Where do I go to get a Business License for the City of Shoreline?
Although the City of Shoreline does not currently have a licensing program for most business activities, the City does license certain regulated businesses formerly licensed through King County. Click here for more information.
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